Shipping Policy

At Chrono Collectible, timely delivery and the utmost care in handling your orders are our priorities. Below is a comprehensive overview of our shipping schedules and policies to help you plan your purchases.

Shipping Schedules

Items from Our U.S. Office

• Processing Time: Up to 3 business days for quality inspection and order preparation.

• Shipping Time: Typically delivered within 3 business days via USPS Priority for swift and reliable delivery.

Items from Our Tokyo Office, Japan

• Delivery Time: Approximately 3 weeks for orders shipped directly to the U.S.

Your patience is appreciated as these items make their journey from Tokyo, bringing a unique blend of global culture and excellence to your doorstep.

Shipping Details

Domestic Orders

Orders shipped within the United States will be sent via USPS First Class, USPS Priority Mail, or UPS Ground, with the method chosen at Chrono Collectible’s discretion for optimal safety and efficiency.

International Orders

• Additional processing time (up to 3 business days) is required to clear payments and pass fraud detection.

• Shipments may be subject to import duties, taxes, or fees upon arrival in the destination country. These charges are the responsibility of the customer.

• Shipping methods include UPS Standard (for Canada), UPS Worldwide Expedited, or DHL International, selected at our discretion for reliable service.

Important Notes

• Shipping Durations: Estimated times may vary due to factors such as customs delays, weather conditions, or other unforeseen circumstances.

• Customer Support: We are committed to keeping you informed throughout the process and addressing any inquiries or concerns promptly.

For more details or specific shipping questions, please don’t hesitate to reach out. At Chrono Collectible, we aim to make your experience seamless, ensuring your items arrive in excellent condition and on time.